OPEN AND TRANSPARENT
Your data,
in confidence.
Essential information about the details you share with us.
The contact details you provide are used only to respond to your request and prepare your visit or selection. They are accessible to the La Maison Du Poisson team and are not sold.
The site uses a cookie required for your session, selection and administration. No advertising analytics are installed. YouTube videos load when you click and may then share data with that third-party service.
To request access to, correction of or deletion of your information, email contact@lamaisondupoisson.ca.
The Contact page displays a Google Maps map. Loading it may share technical data with Google.
Your customer account
Your account stores your name, email, optional phone number, favorites and requests sent while signed in or linked after email verification. Passwords are hashed. Password reset links expire after one hour and can only be used once.
This information is accessible to you and the shop team to handle your requests. It is retained while your account exists, unless you or the team deletes it. Deleting your account from your profile also deletes its favorites and linked requests. Guest requests remain separate until linked using a personal email link, valid for seven days and usable once. A request already linked to another account is never transferred. Contact us to delete requests that remain unlinked.
If you leave a form to sign in, a temporary draft may be kept in your tab’s storage for one hour and restored when you return. It disappears when the tab closes.
Back-in-stock alerts
At your request, your account stores the products you follow and the status of restock emails. Without an account, we store your email, followed products and notification status. A confirmation link valid for seven days activates each subscription. Your personal management link lasts thirty days and lets you remove alerts; you can request a new one. Verified alerts can be added to your account after email verification. These emails concern only products you subscribe to. Remove any alert under My aquarium → My stock alerts. Deleting your account also removes these subscriptions.
Google Maps services
The map and, when enabled, reviews are provided by Google Maps. Reviews are loaded when the section is displayed and are not stored in our database. Authors’ profile images are loaded from Google.
Use of these services is subject to the Google Maps terms of service and the Google privacy policy.
The newsletter, only if you choose it
Signing up for news, new arrivals, offers and promotions is optional and separate from your account, inquiries and stock alerts. We store your email, language, signup source and date, consent wording, confirmation and any unsubscribe request.
We use Mailchimp for our newsletters. When the connection is active, your email and language are shared with it to confirm your subscription and send campaigns. Subscription changes are synchronized periodically. Our team can also export confirmed addresses for this service. Unsubscribed addresses are excluded from subscriber exports.
Every campaign contains an unsubscribe link. You can also request a personal management link on our site, or contact the shop. Consent and withdrawal records are kept until deleted by the team; contact us with any request about your data. Manage my subscription · Mailchimp / Intuit privacy